Privacy Policy

Welcome to KinderCare. This Privacy Policy explains how KinderCare, Inc. ("KinderCare," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website and mobile application (collectively, the "Platform"). Our Platform connects families with certified, vetted babysitters through a subscription-based service.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Match families with suitable babysitters and facilitate bookings.
• Perform background screenings and verify professional certifications.
• Process subscription payments and prevent fraudulent transactions.
• Communicate with you regarding bookings, safety alerts, and account updates.
• Improve and optimize the Platform's functionality and user experience.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Vetting Partners: Third-party services (e.g., Checkr) to conduct background checks.
• Payment Processors: Stripe handles all payment data securely.
• Service Providers: Cloud hosting (Google Firebase), email delivery (Resend), and analytics providers.
• Legal Requirements: If required by law, we may disclose information to protect our users or comply with judicial proceedings.

4. Data Security

We implement industry-standard security measures, including encryption (SSL/TLS) and secure database protocols provided by Google Firebase, to protect your personal data. However, no method of transmission over the Internet is 100% secure.

5. Your Choices and Rights

You may access, update, or delete your profile information at any time via your Dashboard. You can also opt-out of SMS notifications or marketing emails by following the instructions in those messages.

6. Children's Privacy

The KinderCare platform is intended for use by adults (parents and caregivers). While our platform facilitates childcare services for children, we do not knowingly collect personal information directly from children under 13.

7. Data Retention

We retain your personal information as long as your account is active or as needed to provide you services, comply with our legal obligations, and resolve disputes.

8. International Data Transfers

Our servers are located in the United States. By using KinderCare, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your jurisdiction.

9. State-Specific Rights

Depending on your state of residence (e.g., California), you may have additional rights regarding your data under laws such as the CCPA/CPRA, including the right to request a copy of your data or its deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.